Manage guests by following their complete journey: board, move, use accommodation and service, travel, dock, disembark, and contribute to the final result. Quality-Studios officially links rooms, entertainment, and amenities with satisfaction. The live V2 interface must supply exact capacity, needs, scores, and effects.
Confirm boarding
Start at a current dock with the intended ship selected. Follow any passenger or guest-loading control shown and wait for a clear ready state. Community V1 pages report manual loading at docks, but V2 may automate or rename that step.
If no guests appear, check route state, ship selection, available accommodation, access from the dock, and current loading warnings before adding more rooms.
Trace access through the ship
Watch the path from boarding to rooms and shared services. Inspect blocked doors, narrow corridors, deck transitions, object collision, and entrances facing the wrong space. Move one obstruction and retest before redesigning the deck.
Capacity without circulation is not useful. Test a small guest group first, then scale room modules and service coverage together.
Read current feedback
Record exact thought bubbles, icons, category labels, warnings, stars, or summary text. Group observations by access, accommodation, entertainment, amenities, supplies, service, or another category the game displays.
Do not translate a vague unhappy state into an invented formula. Find a repeated visible cause and correct that category.
Test rooms and amenities
Add one reachable room or service change, then repeat the same route and guest load. Confirm guests actually use it. Compare feedback and settlement only after docking completes.
For larger layouts, distribute access rather than placing every facility in one distant cluster. Keep operational areas from blocking guest circulation.
Check supplies and crew
The official description says to stock supplies before ocean travel. Compare the current amount during the voyage and inspect any guest warning linked to shortage. Fuel and supplies are separate fields.
If a service appears staff-dependent, read the current role, workplace, accommodation, and assignment. Older community role names are not treated as guaranteed V2 requirements.
Finish the guest journey
At the destination, wait for docking, disembarkation, and settlement. Record whether guests leave normally and whether the final rating or reward appears. A visually arrived ship may not have completed the guest cycle.
If people remain stuck, capture their location, path, route, and current warning. Test one fresh server only after preserving the evidence.
Guest diagnosis checklist
- Correct ship and dock.
- Current loading state complete.
- Reachable accommodation.
- Clear paths and deck transitions.
- Reachable entertainment and amenities.
- Supplies available through the trip.
- Required service staff assigned if shown.
- Docking and disembarkation complete.
- Feedback and result recorded before editing.
Compare one guest change
Keep the ship, route, guest load, fuel, supplies, and crew state as stable as the current game allows. Change one corridor, room module, amenity, or service assignment and confirm that guests can use it. Complete docking and settlement before comparing the result. Repeat once if the difference matters. This method cannot reveal a hidden formula, but it can show whether the change solved the visible problem. Record the version and date because Beta updates may alter pathfinding, service use, rating balance, or settlement together.
Scale without losing access
When a small guest group works, add capacity in stages and watch the same circulation points. Expand rooms and service together, preserve supplies for the larger load, and keep entrances visible. If congestion appears, return to the last working module rather than adding more facilities around a blocked path. Large ships benefit from repeated service clusters and recognizable deck transitions because both guests and the player can diagnose them more easily.
Guests FAQ
Why are no guests boarding?
Check loading state, selected ship, route, dock access, room availability, and live warnings.
What makes guests satisfied?
Officially, rooms, entertainment, and amenities matter. Current access, supplies, service, and V2 feedback should guide the exact fix.
Do more rooms always improve results?
No. Additional capacity can create access, service, and resource pressure. Scale only after a smaller load works.
Why are guests stuck?
Inspect the first blocked path, door, corridor, transition, or facility entrance. Change one obstruction and repeat the test.
Evidence checked 2026-08-05: official guest-satisfaction and supplies loop plus community V1 passenger visibility, dock, and hospitality descriptions. Exact V2 needs and formulas remain unverified.